• Shipping: Orders typically ship within 1 business days. Standard shipping times vary based on location. Shipping typically takes 3-5 business days for delivery.
• Returns: We offer a 30-day return policy on items in new, unused condition. Please contact our customer support team to initiate a return. 

The Starter Kit comes with standard accessories like mouthpieces, wire brush, and USB charge cable. Complete Kit goes a step further with accessories for concentrates, smaller bowl size, and easy maintenance.

You get complete kit when you buy today.

With the PAX PLUS, it's easy. Simply grind your herb to a medium-coarse consistency and pack it tightly into the oven. Press and release the mouthpiece to turn on. Wait for the X to turn on, then draw gently to produce the vapor and enjoy. To use concentrates, place concentrate within the center circle of the Concentrate Insert, close the lid, and place the Concentrate Insert into the oven. Once powered on, set the Experience Mode to Boost (4 petals).

The PAX Plus has four built-in Experience Modes, which activate automatically when you bring the device to your lips.

Choose between different combinations of flavor and vapor:

Stealth - Minimizes visible vapor, dims LEDs & vibration settings for ultimate discretion.

Efficiency - Optimizes vapor production and conserves flower for a session.

Flavor - Highlights the subtleties of your flower’s flavor with on-demand vapor.

Boost - Provides maximum vapor production, ideal for concentrates. All can be accessed with the push of a button in the mouthpiece.

Just long-press it for 2 seconds and release to enter Experience Modes, then quick press to cycle through each one.

You can “set” the Experience Mode by long-pressing again or shaking the device.

We offer a 30-day return policy for items in new, unused condition. If you are not satisfied with your purchase, please contact our customer support team to initiate a return. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.

Yes, we offer international shipping to select countries. Please check our Shipping & Delivery page for a list of countries we ship to and additional details.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.